Job Role - Customer Care Executive

Location: Howrah, West Bengal (On-site)

Company: Matri – A Shark Tank India Featured Brand in Female Wellness

Matri is on a mission to revolutionize female wellness. Featured on Shark Tank India, we are building a brand that breaks taboos and brings comfort to women across the country with our innovative solution Matri – A Menstrual Pain Reliever Device. She will be a passionate and energetic person who will join our core team and help us scale nationwide.

Her Role & Responsibilities

Customer Support & Engagement
- Customer Support
- Build strong relationships with existing customers
- Create strategies for customer engagement (e.g., a community of women celebrating painless periods)
- Outreach with potential distributors or Resellers
- Design and execute B2B sales plans

Daily Operations Handle
- Support departments in managing documentation
- Organize team activities to maintain a positive office culture
- Assist in building and uniting a strong team




- Team Leading Capability

Requirements / Qualification
- Experienced candidates are preferable in related field
- Graduate in any field ( strong communication, organizational, and people-management skills Preferable
- Fluency in English & Hindi
- Approachable, cheerful personality with strong communication skills
- Team handling ability and good presence of mind
- Creative mindset with attention to detail
- Ability to work in a fast-paced startup environment
- Effective communication and coordination skills
- Proficiency in workflow management and process improvements

What We Offer
- Opportunity to be part of the core team of a Shark Tank India–featured startup
- Creative freedom to bring fresh ideas
- Career growth as the company expands nationwide

How to Apply:

Send your CV to [email protected]

Subject line: Customer Care Executive

📌 Customer Support Excecutive (Howrah)
🏢 Matri
📍 Howrah