Role overview and Key responsibilities:

The O2C Accounts Manager owns the end-to-end order-to-cash cycle — from order booking and invoicing through collections, cash application, and revenue recognition support — ensuring accurate, timely billing and healthy cash flow while minimizing DSO and bad debt exposure.

Key Responsibilities

Order Management & Billing
Oversee accurate and timely invoicing (including e-invoicing/IRN compliance where applicable) in line with contract terms and GST regulations
Ensure billing is synced with sales orders, delivery/service confirmation, and contractual milestones
Review credit notes, debit notes, and billing adjustments for accuracy and approval compliance
Accounts Receivable & Collections
Drive collections against targets; monitor and reduce DSO (Days Sales Outstanding)
Maintain aging reports and drive proactive follow-up on overdue accounts
Set and track collection targets by customer/segment; escalate high-risk accounts
Manage dispute resolution process with sales and customers
Cash Application & Reconciliation




Ensure timely and accurate application of customer payments (including parent-child account structures)
Oversee reconciliation of customer ledgers, unapplied cash, and on-account balances
Coordinate with banking teams on remittance matching
Reporting & Compliance
Publish AR aging, DSO, collection efficiency, and bad debt dashboards to leadership
Support month-end/quarter-end close: revenue cutoffs, unbilled revenue, provisions
Ensure GST, e-invoicing, and other statutory compliance across the O2C cycle
Support internal/statutory audits with AR schedules and documentation
Process & Systems
Drive automation and process improvement across O2C (ERP/accounting systems like Zoho Books)
Maintain SOPs and internal controls across order booking, billing, and collections
Partner with Sales, Customer Success, and Operations to resolve systemic billing/collection issues
Team Management
Lead and mentor the AR/billing team; allocate

📌 Accounts Manager — Order to Cash (India)
🏢 PadCare Labs
📍 India