Lohono Stays is a premium luxury vacation rental brand in India, offering curated private homes and villas for discerning travelers. Built on the ethos of *luxury living, personalized experiences, and exceptional* *hospitality,* Lohono Stays caters to families, groups, and individuals seeking exclusive holiday experiences.

The brands portfolio includes stunning villas and estates in sought-after destinations such as Goa, Alibaug, Lonavala, Khandala, Coonoor, and the Maldives, with plans to expand internationally.

What sets Lohono Stays apart is its end-to-end hospitality service, which includes:

Curated luxury homes with world-class design and amenities

24x7 concierge services for personalized experiences

Private chefs, butlers, and housekeeping to deliver a five-star standard in every stay

Event hosting and celebration planning in bespoke settings

Lohono Stays is part of the Isprava Group, a leader in luxury real estate and hospitality, and continues to redefine luxury travel in India and beyond.

For more information visit www.lohono.com

Designation: Guest Relation Executive





Location: Goa

Key Responsibilities:
- Review arrival lists and ensure personalized guest welcome.
- Attend to special guests (e.g., VIPs), resolving their queries and ensuring satisfaction.
- Assist in preparing welcome kits (e.g., room service menus, local area information).
- Provide guests with information about amenities, venues, and services.
- Build rapport with guests and anticipate their needs proactively.
- Assist with guest tasks like confirming travel arrangements or managing special requests.
- Address and resolve guest complaints professionally; escalate complex issues when necessary.
- Maintain accurate records in the guest logbook.
- Ensure compliance with health, hygiene, and service quality standards.

Key Requirements:

Education: Diploma / Graduation in Hospitality

Technical Skills:
- Proficient in guest management and hospitality service tools
- Solid command ov

📌 Guest Relation Executive (North Goa)
🏢 Isprava
📍 North Goa