Organization: Fashion & Retail
Job Description:
Key Responsibilities
Business Operations Management
- Lead and manage day-to-day operations across Retail, LFR, and E-Commerce channels.
- Ensure seamless execution of sales and operational processes across all business verticals.
- Develop and implement standard operating procedures (SOPs) to drive operational consistency.
- Monitor operational KPIs and implement corrective actions to meet business targets.
Supply Chain & Inventory Management
- Oversee inventory planning, replenishment, and stock optimization across channels.
- Coordinate with procurement, warehousing, logistics, and business teams to ensure product availability.
- Minimize stock-outs, excess inventory, and operational losses.
- Drive inventory accuracy and improve stock visibility through effective controls.
E-Commerce Operations
- Manage end-to-end e-commerce operations, including order processing, fulfillment, returns, and customer service coordination.
- Ensure timely order fulfillment and delivery performance.
- Collaborate with marketplace partners, digital teams, and logistics providers to improve customer experience.
- Monitor platform performance metrics and drive continuous improvements.
Retail & LFR Operations
- Support store operations and large-format retail business requirements.
- Ensure process compliance, merchandising execution, stock availability, and service standards.
- Work closely with sales teams and retail partners to resolve operational challenges.
- Drive initiatives to improve productivity and profitability at store and partner levels.
Process Improvement & Operational Excellence
- Identify opportunities to streamline processes and improve operational efficiency.
- Implement automation and digital solutions to enhance productivity.
- Lead continuous improvement projects focused on cost optimization and service enhancement.
- Establish performance d
📌 Operations Lead (Karnataka)
🏢 Aditya Birla Group
📍 Karnataka
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