Client Configuration & Optimization:
- Manage and improve client settings within the Osmose system.
- Support Consultants, Account Managers, or Process Managers in creating and linking complex payroll rules.
- Optimize administrative processes, including contract management, HR templates, time-clock imports, and Vendor Management Systems (e.g., Pixid).
- Conduct weekly operational reviews and monthly post-payroll audits with agencies to ensure data quality.
Talent File Management
- Follow up with Talents to secure and validate registrations in Osmose.
- Monitor medical fitness compliance (scheduling exams, updating files, and tracking summons).
- Ensure the timely renewal of professional certifications (CACES), authorizations, and residence permits.
- Generate risk assessment reports and mandatory monthly editions.
Contract Management
- Draft and issue temporary work contracts (CTT) and assignment contracts (CMD).
- Manage framework contracts ("contrats chapeaux")
and specific assignment letters for CDII (Permanent-Interim) contracts.
- Ensure all contracts are systematically signed.
Payroll Processing & Expenses
- Collect all timesheets and variable payroll data (absences, bonuses, etc.) from teams, clients, or Time & Attendance (GTA) tools.
- Enter and audit timesheets in Osmose for compliance.
- Manage weekly follow-ups for missing supporting documentation.
- Process downpayments (advances) within established deadlines.
- Audit and reintegrate qualified expenses in accordance with URSSAF regulations.
Support & Dispute Resolution
- Staff the dedicated telephone hotline for client and Talent inquiries/claims.
- Monitor contracts without defined end-dates and resolve anomalies.
- Manage the recovery of overdue invoices (excluding commercial disputes).
- Identify and flag overpayments for recovery.
- Handle administrative processing of wage garnishments and absence justifications