Role Overview

The Relationship Manager will be responsible for managing and growing strategic partnerships with issuing and acquiring banks to drive adoption and growth of NPCI digital payment products and RuPay Credit Cards.

This role requires strong stakeholder management, deep domain expertise in credit cards, acquiring business, and payment solutions, along with a solid understanding of the digital payments ecosystem.

The position involves ownership of go-to-market (GTM) strategies, business growth, and data-driven decision-making through cross-functional collaboration.
Required Skills Experience
- 3+ years of experience in the Cards Digital Payments business
- Proven track record in structuring and executing digital payment and credit card businesses
- Strong stakeholder management skills with the ability to influence senior leadership
- Excellent analytical, project management, and multitasking abilities
- Data-driven mindset with the ability to derive insights and support business decisions
- Strong communication, presentation, and interpersonal skills




- Valuable product understanding and business acumen in the NPCI digital payments ecosystem
Key Responsibilities
- Build, nurture, and manage strategic relationships with partner banks and key stakeholders across the digital payments ecosystem.
- Engage with senior leadership at partner banks via structured reviews, governance meetings, and executive discussions.
- Own and drive business growth targets, including monthly tracking and portfolio expansion
- Demonstrate strong P&L; understanding and contribute to business strategy, commercial frameworks, and incentive structures
- Drive GTM strategy to increase market share of NPCI digital payment products
- Lead end-to-end execution of credit programs, commercial deals, incentive campaigns, and activation initiatives.
- Collaborate with cross-functional teams (Product, Operations, Technology, Finance, Risk) for seamless execution
- Manage multiple projects simultan

📌 Senior Associate Relationship Management (Mumbai)
🏢 National Payments Corporation Of India (NPCI)
📍 Mumbai