Alcor is Hiring a Sr ServiceNow ITOM Consultant . As a ServiceNow ITOM Consultant with our team, you will have opportunity to interface with customers in support of implementations, which includes leading workshops, delivering requirements, demos, and future roadmaps.

Candidate does not need to code, develop, or administer systems, but they need to understand the concepts ITOM products, integrations, as well as data center and cloud infrastructure environments.

We are looking for immediate joiners

What you'll be doing:
- Responsible for delivering implementations focused on IT Operations and Asset Management leveraging IT Datacenter technologies, SAM, DevOps and cloud initiatives with ServiceNow applications that focus on CMDB/CSDM, service mapping, discovery, event management, and cloud management.
- Contribute to and maintain a showcase of ITOM solution configurations, stories, and test use cases created on the ServiceNow platform.
- Elicit, document,



and maintain requirements that enable Solution developers to deliver the value of IT Operations Management on the ServiceNow platform.
- Strong alignment with architect and engineering teams on delivery standards.
- Provide ITOM and Asset mentoring and training to customers, peers and other through opportunities to promote digital transformation.
- Demonstrate the ITOM products, to prospects and existing customers, both onsite and remote.
- Lead workshop sessions collaborating with clients and developers to ensure requirements are met and ensure integrations support CMDB/CSDM and asset integrity.

What you'll bring with you:
- 4+ years Subject matter expertise and hands on navigation of ServiceNow ITOM Event management.
- Strong analytic, technical and problem-solving skills.
- Robust business analyst/process consultant skills.
- Understanding of, and ability to adapt to, both waterfall and Agile project methodologies using stories and sprints.
- Working knowledge of ServiceNow ITSM (CMDB, Asset) with experience i

📌 ServiceNow ITOM Functional Consultant (Noida)
🏢 Alcor
📍 Noida