*Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.*
Title and Summary
Senior Specialist, HR ServicesPeople Services is a part of MasterCard s Global Business Services Center (GBSC) HR shared service center and is responsible for ensuring support in resolving employee s HR inquiries and supporting HR programs and processes on a global basis.
The organization has team members in several locations throughout the world to provide superior customer service to our employees and align with time zones and language differences.
The position for, Specialist, People Services is to respond to HR inquiries,
from all employees across a breadth of functional areas, with a high degree of customer satisfaction, expertise, and timeliness.
Have you supported a global HR operations function responding to and resolving employee inquiries
Do you have a continuous process improvement mindset
Have you supported an employee population resolving inquiries related to HR policies, processes, programs and systems
Do you have a passion for people
Are you motivated by solving inquiries with compassion and confidentiality
Are you an HR professional with high energy and commitment to responding quickly and accurately
Are you excellent with attention to detail and pride yourself on accuracy
Do you enjoy working in a rapid-paced environment
[Role]
Professionally, efficiently, and accurately, respond to HR inquiries across a breadth of functional areas. Responses made in a timely manner with a high level of customer service orientation in accordanc
📌 Senior Specialist, HR Services (Pune)
🏢 Finicity
📍 Pune
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