QA and Customer Support Intern (India)

QA and Customer Support Intern (India)

13 Aug
|
Herth
|
India

13 Aug

Herth

India

About the job

QA & Customer Support Intern (3 Months)

? Company: Entrext (Venture Studio)

⏳ Duration: 3 Months

? Stipend: Unpaid

? Certificate: Internship Certificate upon successful completion

About Entrext

Entrext is a venture studio that builds, launches, and scales technology startups. Instead of working on just one company, we build multiple ventures and work closely with founders to turn ideas into impactful products.

Our Products? MonkFeed

MonkFeed is a customer feedback platform that helps startups collect, organize, and prioritize user feedback in one place. It enables product teams to understand what users actually need and build better products faster.

?‍? Herth

Herth is a community-driven, hyperlocal social commerce platform built to empower women entrepreneurs across India. It helps women showcase their businesses, build meaningful networks, discover opportunities, and grow through a trusted community.

About the Role

We're looking for a QA & Customer Support Intern to work on one of our products—either MonkFeed or Herth,



based on business needs and your interests.

Your role will be to ensure a smooth user experience by testing features, identifying bugs, assisting users, and sharing valuable feedback with the product team.

Responsibilities
- Test new features before and after releases.
- Identify, reproduce, and report bugs with clear documentation.
- Verify bug fixes through regression testing.
- Respond to customer queries via chat or email.
- Escalate technical issues when required.
- Maintain issue logs and support documentation.
- Gather customer feedback to help improve the product.

Who We're Looking For
- Detail-oriented with a curious mindset.
- Solid written communication skills.
- Logical problem-solving ability.
- Patient, empathetic, and eager to learn.
- Comfortable using web applications.
- Interested in startups and product development.
- No prior experience required—we value attitude and willingness to learn.

What You'l

📌 QA and Customer Support Intern (India)
🏢 Herth
📍 India

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