Life Slimming & Cosmetic Clinic is looking for a dynamic and result-oriented Clinic Manager / Centre Manager to handle complete branch operations and sales performance. This role requires strong leadership, operational control, and the ability to drive revenue through effective team coordination and client conversion.
Key Responsibilities:Operations Management
- Oversee end-to-end clinic operations ensuring smooth daily functioning
- Ensure strict adherence to SOPs, hygiene standards, and clinic protocols
- Coordinate with all departments including Dermatology, Slimming, and Aesthetics
- Manage appointments, patient flow, and service delivery
Sales & Revenue Management
- Drive overall branch sales targets and revenue growth
- Improve client conversion rates (walk-ins, leads, in-house & out-house clients)
- Monitor daily sales performance and take corrective actions
- Ensure upselling and cross-selling of packages and services
- Focus on increasing repeat visits and rebooking
Team Management & Coordination
- Lead and manage clinic staff including sales team, therapists,
and front office
- Ensure team productivity, discipline, and target achievement
- Coordinate effectively with doctors and all departments
- Conduct regular team briefings and performance reviews
Client Handling & Experience
- Ensure excellent client experience and satisfaction
- Handle escalations and resolve client concerns
- Build strong client relationships for retention and referrals
Performance & Reporting
- Track and monitor KRA/KPI for team and centre performance
- Maintain daily, weekly, and monthly reports
- Ensure target achievement with proper planning and execution
Key Requirements:
- Graduate / MBA preferred
- 5–8 years of experience in clinic/wellness/retail sales management
- Robust experience in sales-driven roles
- Excellent communication and leadership skills
- Ability to handle targets and pressure
Key Skills:
Clinic Operations | Sales & Conversions | Team Mana