About InvoiceCloud
InvoiceCloud is a fast-growing fintech leader recognized with 20 major awards in 2025, including USA TODAY and Boston Globe Top Workplaces, multiple SaaS Awards wins for Best Solution for Finance and FinTech, and national customer service honors from Stevie and the Business Intelligence Group. Judges also highlighted our mission to reduce digital exclusion and restore simplicity and dignity to how people pay for essential services, as well as our leadership in AI maturity and responsible innovation. It’s an award-winning, purpose-driven setting where top talent thrives. To learn more, visit InvoiceCloud.com.

Support Specialist
InvoiceCloud is a fast-growing fintech leader recognized with 20 major awards in 2025, includingUSA TODAY and Boston Globe Top Workplaces, multiple SaaS Awards wins for Best Solution for

Finance and FinTech, and national customer service honors from Stevie and the BusinessIntelligence Group. Judges also highlighted our mission to reduce digital exclusion and restore

simplicity and dignity to how people pay for essential services,



as well as our leadership in AImaturity and responsible innovation. It’s an award-winning, purpose-driven environment where top talent thrives. To learn more, visit InvoiceCloud.com.

Job Details
We are seeking a highly skilled and customer-focused Support Specialist (Tier I) to support the Customer Success organization. This role serves as the first point of contact for customer support requests and plays an important role in delivering a positive customer experience by resolving Tier I issues, triaging customer inquiries, and ensuring timely escalation of more

complex requests. The ideal candidate is proactive, organized, and committed to delivering exceptional service while collaborating across teams to maintain the high standards of responsiveness,

professionalism, and operational excellence that define InvoiceCloud's culture. This position supports customers using the InvoiceCloud plat

📌 Support Specialist (Hyderabad)
🏢 InvoiceCloud
📍 Hyderabad