Defyne is a small, early-stage sterling silver jewellery brand with a growing base of customers who genuinely love what we make.
We're looking to add someone to the team as an intern (with a clear path to full-time) to own customer support and fulfillment — this means talking to customers on WhatsApp and phone, making sure orders are packed right, and coordinating shipping and inventory.
Positive communication is genuinely non-negotiable here — you'll be the primary voice customers hear from us, on calls and chats, sometimes handling frustrated or confused people. If that makes you uncomfortable, this isn't the right fit.
If you've read this far, start your application message with the word ANCHOR — it tells us you actually read this instead of applying blind.
This is a real early-stage startup — some days will be chaotic, systems aren't perfect yet, and you'll learn more from doing than from being told. The stipend is real but should be a bonus for you, not the main reason you're applying.
Based in or near Gurgaon preferred.
If this sounds like you, apply below or DM me directly.