Key Responsibilities
Sales & Customer Experience
- Assist in achieving and exceeding store sales targets and KPIs
- Ensure high standards of customer service and resolve customer concerns effectively
- Monitor sales trends and suggest initiatives to improve performance
- Promote product knowledge and upselling/cross-selling techniques
- Coordination with manufacturing unit and customise product as per need of client.
Store Operations
- Support day-to-day store operations including opening and closing procedures
- Ensure visual merchandising standards and brand guidelines are maintained
- Monitor inventory levels, stock replenishment, and shrinkage control
- Ensure compliance with company policies, SOPs, and safety standards
Required Qualifications & Skills
- Graduate in any discipline (MBA/PG preferred but not mandatory)
- 2–5 years of experience in retail sales, with at least 1 year in a supervisory role
- Solid customer service and sales orientation
- Good communication and interpersonal skills.
- Flexible to work shifts, weekends, and holidays