Leads regional pricing and surcharge filing processes to ensure compliance, optimize revenue, and enable efficient commercial operations.
Key Responsibilities
- Execute and maintain market rate price setting and surcharge filing with speed and quality.
- Partner with Ocean Product, Ocean Surcharge, and Functional Platform Owner teams to streamline processes and improve efficiency.
- Ensure compliance with Federal Maritime Commission, Safety, Security & Environment and other government filing regulations across all pricing activities.
- Maintain and optimize pricing and surcharge database size to ensure system performance and cost efficiency.
- Provide pricing and surcharge analytics to commercial teams for decision-making and revenue management.
- Collaborate with platform teams on process and system launches to enable automation and scalability.
Accountabilities
- Accurate and timely execution of market rate pricing and surcharge filings in compliance with Federal Maritime Commission and other government regulations.
- Optimization and simplification of pricing and surcharge processes in collaboration with Ocean Product and Functional Platform Owner teams.
- Delivery of actionable pricing and surcharge insights to commercial and platform teams to support revenue growth.
- Talent management and development of team members to build capability and engagement.
Required Qualification, Experience & Skills
- Master's or bachelor's degree from a recognized university.
- Minimum 10 years of experience in Customer Service, Pricing, Tender Management, Contract Management, and Performance Management, with a robust customer-centric mindset.
- Minimum 6 years of experience leading and managing teams, with a proven track record of driving performance and operational excellence.
- The position requires excellent written and spoken English skills
- Ability to work under pressure - with high sense of urgency
- Knowledge of Pricing Quoting, Contracting and shipping industry
- Look