Role: Client Servicing Executive

Experience: 1-3 years

Location: Dahisar, Mumbai

Package: 4.8 LPA

*Kindly write to us with your resume and portfolio at [email protected]*

Role Description
The Client Servicing Executive (1–3 years) will manage day-to-day interactions with clients, ensuring seamless communication and a high standard of service throughout the recruitment process. This full-time, in office role in the Mumbai Metropolitan Region includes understanding client hiring needs, coordinating requirements with the internal team, and maintaining accurate records of open mandates and candidate pipelines. Responsibilities involve preparing and delivering presentations or updates to clients, resolving queries promptly, and supporting account management activities such as follow-ups, feedback collection, and relationship nurturing. The role also requires collaborating with recruiters to align expectations, monitoring service quality, and contributing to process improvements that enhance client satisfaction and retention.

Qualifications




- Strong client-facing experience with skills in Client Services and Client Relations.
- Ability to prepare and deliver clear, professional Presentations to internal and external stakeholders.
- Demonstrated Customer Service skills, including responsiveness, problem-solving, and empathy.
- Experience in Account Management, including managing multiple client accounts and maintaining long-term relationships.
- Excellent verbal and written communication skills and a professional, consultative demeanor.
- 1–3 years of experience in client servicing, recruitment, HR, or a related service-focused role.
- Strong organizational and time-management abilities, with attention to detail and follow-through.
- Comfort working in a fast-paced environment and collaborating with cross-functional teams.
- Bachelor’s degree in Business, Marketing, HR, Communications, or a related field is preferred.

📌 Client Servicing Executive (Mumbai)
🏢 Talent Affair
📍 Mumbai