Role responsibilities
- Provide day-to-day support for existing ISIS Papyrus template configurations and document-generation processes.
- Investigate and resolve template, composition, formatting, data-mapping, and production issues.
- Deliver minor enhancements to existing correspondence, statements, notices, and other customer communications.
- Work with business analysts, developers, QA teams, and operational stakeholders to clarify requirements and implement changes.
- Support testing, deployment, release documentation, and post-release validation.
- Assist the team migrating existing Papyrus templates and communications to Quadient Inspire.
- Analyse current Papyrus configurations and help document template logic, dependencies, data sources, and migration requirements.
- Help maintain configuration standards, version control, and technical documentation.

Essential skills and experience
- At least 3 years of hands-on experience with ISIS Papyrus, ideally within a CCM or document-composition environment.
- Experience configuring and maintaining Papyrus templates,



including layout, variable data, rules, branding, and output formats.
- Strong troubleshooting skills across template configuration, input data, batch processing, and document output.
- Experience making minor template changes and supporting live production environments.
- Understanding of CCM concepts, including print and digital communications, document composition, and correspondence management.
- Ability to work closely with a migration team and support the transition from ISIS Papyrus to Quadient.
- Good written communication skills and the ability to produce explicit technical documentation.

Desirable skills
- Exposure to Quadient Inspire or other CCM platforms.
- Experience with template migration, rationalisation, or modernisation programmes.
- Familiarity with XML, structured data, APIs, SQL, or scripting.
- Experience in regulated environments such as financial services, insurance, utilities, or

📌 ISIS Papyrus CCM Specialist (Pune)
🏢 Intuition IT – intuitive technology recruitment
📍 Pune