Overview
Lutron’s Gurgaon team is seeking a technically driven professional to join our SAP support and delivery function. In this role, you will leverage your deep SAP expertise to solve complex business challenges, drive system stability, and deliver high-quality solutions that support critical business operations.

You’ll collaborate closely with a team of skilled Computer Science and IT professionals, contributing to strategic initiatives, optimizing enterprise processes, and enhancing the efficiency of our global operations and overall customer experience.

Responsibilities
- Provide technical leadership across SAP landscapes (SAP Basis and/or BTP), ensuring system stability, performance, and scalability.
- Oversee ABAP development, CPI integrations, and IDOC processing, ensuring robust and high-quality technical solutions.
- Monitor and proactively manage IDOC errors (inbound/outbound), ensuring timely resolution and prevention of recurrence.
- Lead root cause analysis and collaborate with technical and functional teams to resolve complex issues end-to-end.




- Design and deliver Fiori applications, tiles, and reports aligned with business requirements.
- Lead day-to-day team execution, prioritize workstreams, and ensure alignment with business and IT objectives.
- Manage stakeholder expectations through clear communication, status reporting, and solution alignment.
- Define, track, and continuously improve team KPIs, metrics, and delivery quality standards.
- Coach, mentor, and develop team members, driving growth opportunities, capability building, and technical excellence.
- Lead onboarding and structured training programs for new hires and upskilling initiatives across SAP modules.
- Collaborate cross-functionally across geographies to deliver integrated solutions and resolve critical issues effectively.
- Drive continuous improvement, governance, and incident resolution, embedding lessons learned and best practices across the team.

Qualifications
- Minimum 3-year

📌 Senior Specialist (Gurugram)
🏢 Lutron Electronics
📍 Gurugram