Experience

6 Months – 3 Years *(Candidates must have a minimum of 6 months of relevant experience in Client Support, Customer Support, Client Services, or a similar role.)*

Educational Qualification

Any Graduate

Location

Aundh, Pune

Company Profile

www.binated.com

Key Responsibilities
- Deliver exceptional support to clients through email, chat, and voice communication.
- Handle client queries professionally and ensure timely, accurate resolutions.
- Collaborate with internal teams to address and resolve client concerns efficiently.
- Maintain detailed records of client interactions, follow-ups, and issue resolutions.
- Manage client tickets and ensure all assigned tasks are completed within defined timelines.
- Build positive client relationships by delivering a high standard of service.
- Communicate effectively in written and spoken English with strong grammatical accuracy.
- Utilize MS Office and other business tools to support daily operations.

Eligibility Criteria
- Minimum 6 months of relevant experience in Client Support, Customer Support, Client Services,



or a related field.
- Comfortable working in a continuous night shift.
- Willing to work 5 days a week with rotational weekly offs.
- Must be available to work from our Aundh, Pune office.

Skills & Competencies
- Excellent verbal and written English communication.
- Strong interpersonal, organizational, and time management skills.
- Ability to analyze problems and provide effective solutions.
- Client-focused approach with a commitment to delivering a positive service experience.
- Capable of handling multiple priorities in a fast-paced environment.
- Proficiency in MS Office applications.
- Self-motivated, dependable, and eager to learn.

Job Details
- Employment Type: Full time | Permanent
- Work Mode: Work from Office
- Location: Aundh, Pune

Employee Benefits
- Health Insurance
- Paid Time Off
- Provident Fund

Apply Now

Interested candidates can share their updated resumes at careers@binate

📌 Client Service Representative | Night Shift | Pune | Immediate Joiner
🏢 Binated
📍 Pune