Some Careers Open More Doors Than Others.
If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
Business Descriptor
International Wealth and Premier Banking (IWPB) helps deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities, and exceptional people. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors, and entrepreneurs. International Wealth and Premier Banking provides a leading premium proposition through Premier Banking and, together with our Private Bank, are present across the world’s most key markets, booking centres, and corridors most valued by our clients.
Our wealth offering is further enhanced through our best-in-class manufacturing capabilities in Asset Management and Insurance.
Role Purpose
As a Premier Service Manager (PSM), you’ll deliver exceptional service and support to our Premier Relationship Managers (PRMs) and their elite client base. You’ll play a pivotal role in enhancing customer loyalty, supporting sales targets, and ensuring operational excellence in a highly competitive market.
Key Responsibilities
- Client Service & Support:
- Provide high-quality sales and service support to PRMs, including appointment scheduling, client enquiries, and event organization.
- Manage all processing related to the Wealth Management System and back-office functions for Premier clients.
- Ensure timely and accurate handling of client requests, aiming for first-contact resolution.
- Operational Excellence:
- Ensure all processes comply with HSBC policies, regulatory requirements, and internal controls.
- Maint
📌 Premier Service Manager (Bengaluru)
🏢 HSBC
📍 Bengaluru
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