Job Summary:

NOC Network Engineer Level 2 is responsible for providing security, high-availability, performance, stability, and scalability for complex and distributed enterprise-networking infrastructure.

Duties and Responsibilities:

• Monitor enterprise network, server, and security infrastructure using NOC monitoring

tools.

• Works alongside the Networking Team, Telecomm Team, Applications Support Team and

System Administration Team to support, monitor, maintain and enhance production communications networks.

• Provides Tier 2 & 3 level support for IT Operations Teams.

• Interfaces with Service Provider Support Engineers to troubleshoot carrier circuit and routing issues.

• Escalate complex issues to Level 3 Engineering or vendors when required.

• Provides identification and troubleshooting of internal and external connectivity and communications

problems.

• Provides design documentation and up-to-date network diagrams of the enterprise networks.

• Collaborates with Cybersecurity Team to support and contribute to ITs Cybersecurity

Program.





• Mentor and assist Level 1 NOC Technicians with technical troubleshooting and best practices.

Requirements (Knowledge, Skills & Abilities):

• Fundamental understanding of TCP/IP, BGP, OSPF, EIGRP, RIP, UDP, and Wi-Fi 802.11 protocols

along with Static & Agile Routing principles.

• Experience Administering Cisco Routers/Switches/Firewalls, Juniper Networks

Routers/Switches/Firewalls, Palo-Alto Networks Firewalls using Panorama (including Wildfire Advanced

Threat Capabilities) and FortiGate Firewalls using Forti Manager.

• Fundamental understanding of VPN (L2TP, SSL/TLS, IPSec).

• Fundamental understanding of DNS (including public domain name registration), DHCP.

• Understanding of Traffic Shaping and Policing techniques.

• Experience with Packet Capture/Tracing/Analysis.

• Fundamental understanding of network security best-practice and principles used to identify

vulnerabilities and minimize risk.

📌 NOC Engineer (Bengaluru)
🏢 Infinx
📍 Bengaluru