We are looking for a friendly, organised and responsible Receptionist and Administration Assistant to support the daily operations of our dance school.

The successful candidate will be the first point of contact for students, parents and visitors. The role requires excellent communication skills, solid attention to detail and the ability to manage multiple administrative tasks efficiently.

Key Responsibilities:
- Answer phone calls, WhatsApp messages and enquiries from students and parents
• Welcome students, parents and visitors professionally
• Provide information about dance classes, schedules, trials and enrolments
• Follow up with new enquiries and assist with converting leads into enrolments
• Manage student registrations, attendance records and class bookings
• Collect and record fee payments and follow up on outstanding fees
• Maintain student databases, spreadsheets and administrative records
• Coordinate with dance teachers regarding class schedules, student attendance and updates
• Send reminders and announcements to students and parents
• Assist with workshops,



events, performances and promotional activities
• Handle general office administration and maintain an organised reception area
• Support social media posting and basic promotional tasks when required

Requirements:
- Minimum 1 year of experience in reception, customer service, administration or a similar role
• Strong spoken and written English and Hindi
• Professional, polite and confident communication skills
• Good knowledge of Microsoft Office, Google Sheets, email and WhatsApp
• Strong organisational and follow-up skills
• Comfortable speaking with parents, students and prospective customers
• Reliable, punctual and able to work independently
• Interest in dance, performing arts or education will be an advantage

Working Hours:

This is a full-time, in-office position. The candidate must be available during afternoon, evening and weekend hours, as these are the busiest times for the dance

📌 Receptionist (Pune)
🏢 Swastik Institute Of Dance
📍 Pune