Account Management Work Dynamics (Country, Region)
Summary
The Soft Services Executive is responsible for managing building fabrics, general office cleaning, pantry services, and horticulture according to established Service Level Agreements
What this job involves:
Operational Task
- Maintain all building fabrics including internal fixtures, fittings, furniture, partitioning, doors, floor coverings, and decorations.
- Track and resolve all snags within agreed timeframes
- Coordinate with external vendors when necessary and manage estimates
- Maintain accurate records of all building fabric maintenance activities
- Share weekly upkeep tracker with client
General Office Cleaning.
- Manage cleaning consumables inventory with minimum agreed stock levels (Taski or equivalent)
- Oversee daily cleaning activities including:
- Waste bin emptying
- Door glass cleaning
- Carpet cleaning
- Furniture and workstation cleaning
- Coordinate repetitive daily cleaning of lobbies, toilets, meeting rooms
- Manage garbage disposal according to site-specific collection process
- Ensure completion of weekly activities: dustbin washing, partition cleaning, toilet deep cleaning
- Supervise fortnightly cleaning: terrace areas, cob-webs, restricted areas
- Oversee monthly cleaning
- Ensure water cooler and RO machine cleaning
- Monitor cleaning quality to maintain less than threshold number of complaints
Pantry Services.
- Ensure water dispensers and vending machines are properly maintained
- Coordinate cleaning of water purifiers/dispensers/vending machines
- Manage inventory of crockery and cutlery with monthly reporting
- Provide tea/coffee service for VIP guests/meetings
- Maintain accurate MIS and MMR for beverages, bottled water consumption.
Horticulture
- Maintain sufficient indoor plants across floors.
- Ensure daily cleaning and maintenance of plant pots
- Schedule plant replacement as and when needed (typically on weekends)
Performance Requirements
- M
📌 Facility Executive (Hyderabad)
🏢 Jones Lang Lasalle
📍 Hyderabad
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