Job Title: Technical Support Voice Process
Company: [24]7.ai
Location: Hyderabad, Telangana (Work from Office)
Job Description:
We are hiring for the Technical Support Voice Process at [24]7.ai. The role involves handling customer calls, providing technical assistance, resolving customer issues, and delivering excellent customer service.
Skills Required:
- Positive communication skills.
- Basic troubleshooting and problem-solving skills.
- Customer service orientation.
- Ability to handle voice calls effectively.
- Willing to work in rotational shifts (24x7).
Job Details:
- Rotational US shifts, including night shifts.
- 5 working days with 2 rotational week-offs.
- Work from office.
- Educational certificates are mandatory.
- Relevant voice process experience is preferred.
- Immediate joiners preferred.