To manage the cash collection portfolio of Clients within the Media and Non-Media Credit Collections Team. Effective conscientious Credit Controller who can demonstrate a successful proven track-record within a credit collection role. Utilising either credit management software, e-mail, telephone to contact Clients regarding debts owed and ensure payment to contracted terms of outstanding invoices. Extremely Client focused, solid communicator, resilient and determined individual who can be self-motivated, and team oriented to achieving individual and team targets set by the Credit Manager
What youll be doing:
- To manage an allocated Client portfolio ensuring payment to contracted terms
- Utilise either Credit Management Software (where available), e-mails and telephone to contact Clients in order to ensure payment to terms
- Keep a record of all communication with the Client
- Resolve all queries and or problems for Clients, copy invoices, proof of delivery, credit notes,
and liaise internally to progress any queries that are being handled in any other department or by the operating companies(Opco).
- Responsible for the accuarte and timely reporting of Client queries. Liaising with the Billing team and or Opco in order to resolve Client disputes quickly and efficiently
- Reconcile clients accounts/ledger.
- Attend Opco and or client meetings
- Participating in cash planning and forecasting
- Providing accounts receivable (AR) systems support to management
- Managing the integrity of the notes and supporting documentation regarding queries raised by Clients in accordance to SOX control process s
- Adhere to the Groups credit policy
- Ensure daily bank statements are reviewed and Client cash received is allocated accurately on day of receipt of the funds
- Cheques received must be recorded and banked daily
- Ensure and coordinate with the applicable MDM contact that the integrety of the Client master data records accurately reflect the agreed co