We are looking for a Claims Assistant with 2 to 4 years of experience in insurance claims or
brokerage. The role involves end-to-end claims coordination with US and Canadian
insurers, maintaining documentation, ensuring compliance, and timely claim settlements.
Roles & Responsibilities
- Handle auto insurance claims by liaising with insurance companies.
- Coordinate with location managers to complete all rental and claims formalities.
- Maintain relationships and documentation with in-house locations, insurance
companies, and parent company representatives.
- Ensure timely and accurate processing of claims and related documentation.
- Handle end-to-end auto damage claims.
- Review documents and validate claim details.
- Coordinate with US and Canadian insurance companies and adjusters.
- Gather accident information from internal teams.
- Determine coverage, liability, and policy applicability.
- Update claim notes and maintain accurate records.
- Follow up on pending documents and approvals.
- Ensure timely claim closure and SLA compliance.
- Escalate complex cases when required.
Preferred Candidate Profile
- 24 years of experience in insurance claims or brokerage, specifically handling auto
claims/auto insurance.
- Robust knowledge of auto insurance regulatory laws.
- Excellent written and verbal communication and negotiation skills.
- Flexible, self-motivated, and able to work independently.
- Bachelor’s degree in a related field or equivalent work experience.