Job Description: Account Manager – India & USA Operations

Position: Account Manager
Department: Sales and Operations
Work Location: Remote / Office-Based
Shift: Primarily Night Shift, with occasional Day-Shift Coordination
Employment Type: Full-Time

Job Summary

We are looking for a responsible and highly organized Account Manager to act as the primary communication link between our India and USA offices. The candidate will coordinate with the sales, production, operations, logistics, and management teams across both locations to ensure smooth communication and timely completion of customer requirements.

The role will primarily involve working during the night shift to coordinate with the USA office and customers. However, the candidate may occasionally be required to work or remain available during the day to coordinate with the India office.

The ideal candidate should have excellent communication skills, robust follow-up abilities, proficiency in preparing quotations, and the ability to manage multiple customer accounts and internal teams simultaneously.





Key Responsibilities
- Act as the main point of contact between the India and USA offices.
- Coordinate with the USA sales team, customers, and internal departments regarding enquiries, orders, quotations, production, and delivery timelines.
- Prepare accurate customer quotations based on product specifications, diamond prices, metal costs, manufacturing charges, and other applicable expenses.
- Collect pricing and product information from the India team before sharing quotations with the USA team or customers.
- Maintain regular communication with customers and provide timely updates regarding their enquiries and orders.
- Understand customer requirements and communicate them clearly to the relevant production, sourcing, CAD, inventory, and logistics teams.
- Coordinate order processing from the initial enquiry until final delivery.
- Follow up with different departments to ensure that quotations, CAD design

📌 Account Manager (Bandra West)
🏢 Trepechy Jewels
📍 Bandra West