- Follow up on outstanding payments, manage customer communications, and reduce overdue balances
- Accurately apply incoming payments against invoices and resolve unapplied cash
- Investigate and resolve billing and payment disputes, coordinating with internal departments
- Prepare AR aging, DSO analysis, and collection reports for management
- Experience with ERP systems such as SAP, Oracle, or Microsoft Dynamics
- Investigate and resolve billing discrepancies or disputes in coordination with internal teams