Role: Functional Support 24/7
Department : Operations
Qualification : H.S or Graduate
Salary : As Per Industry Standard

Experience: Fresher / Experienced

Job Description
- The primary task of a Customer Support Executive is to handle Chats, calls, emails, from customers or clients and provide them with a solution to their queries.
- He must show the willingness to learn new things every time and then.
- Very Good analytical, reasoning and logical skill.
- Must discuss every matter with its team leader to get any issue sorted.
- Giving a resolution to the customers or clients should be the whole and sole responsibility.
- Must be very effective in providing customer service by providing resolution to their complicated queries and issues.
- Must efficiently set goals and work on so as to avoid any escalations and maintain the relevancy and quality while providing service to the customers.

Job Specification
- Should have good Oral and written communication.
- An effective communicator,



probably fluid with what he/she is speaking.
- Should be a computer literate.
- Should have Cricket Knowledge.
- Should be versatile enough to adapt to any environment or changes happening in the sector.
- Should be patient enough and quite motivated towards learning new things and execute it effectively on day to day basis.
- Should also have a clear view of what the current market trend is.
- Individual should have patience, tolerance and sensible in handling patient(customer).
- A quick understanding of the process to deliver towards the business effectively.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Customer Support Executive (Hyderabad)
🏢 Cricclubs
📍 Hyderabad