The Assistant Store Manager will be responsible for assisting walk-in customers, driving sales, managing inventory, coordinating home deliveries, scheduling grooming appointments, and ensuring smooth day-to-day store operations. The ideal candidate should have excellent communication skills, enjoy interacting with customers, and be comfortable working around pets.

Key ResponsibilitiesCustomer Sales & Service
- Welcome and assist walk-in customers with product selection and recommendations.
- Understand customer requirements and provide suitable solutions for their pets.
- Achieve individual and store sales targets through excellent customer service.
- Build long-term relationships with pet parents and encourage repeat visits.

Store Operations
- Maintain product displays and ensure shelves are fully stocked.
- Handle billing, POS transactions, returns, and exchanges accurately.
- Ensure the store is clean, organized, and visually appealing.
- Support opening and closing store procedures.

Inventory Management
- Monitor stock levels and coordinate timely replenishment.
- Receive,



check, and organize incoming inventory.
- Conduct regular stock counts and report discrepancies.
- Ensure proper storage and handling of products.

Home Deliveries
- Coordinate and schedule customer home deliveries.
- Work with delivery partners to ensure timely and accurate order fulfillment.
- Resolve customer delivery-related queries and issues.

Grooming (Spa) Appointments
- Schedule and manage grooming appointments.
- Coordinate with groomers to ensure effective appointment flow.
- Follow up with customers regarding appointments and service feedback.

Customer Relationship Management
- Maintain customer records and contact information.
- Promote loyalty programs, offers, memberships, and store events.
- Handle customer queries and resolve complaints professionally.

Requirements
- 2–5 years of experience in retail sales, hospitality, restaurants, customer service, or pet retail.
- Exce

📌 Assistant Store Manager (Bengaluru)
🏢 JUSTDOGS®
📍 Bengaluru