Role & responsibilities

Key Responsibilities

• Platform Maintenance: Manage and optimize multi-node Jira Data Center environments, including high availability clustering and load balancing.

• Upgrades & Patches: Plan and execute complex Jira upgrades, security patches, and database migrations with minimal downtime.

• Customization: Design complex custom workflows, permission schemes, screen schemes, and fields.

• Automation & Scripting: Write and maintain advanced scripts using ScriptRunner (Groovy) and Jira Automation. Basic scripting in Python, Bash, or PowerShell.

• App Management: Evaluate and troubleshoot third-party marketplace apps (e.g., Xray, eazyBI, Advanced Roadmaps).

• Integrations: Connect Jira with external tools (GitHub, Confluence, Slack, ServiceNow) using REST APIs and webhooks.

• Tier 3 Support: Act as the highest escalation point for technical troubleshooting, log analysis, and system failures.

• Migration Architecture: Support the technical planning, data mapping, and execution of moving users, projects, and data from Jira DC to Atlassian Cloud.



Required Skills & Qualifications

Experience: 5-7 years of Atlassian administration, with at least 3 years explicitly focused on Jira Data Center architecture.

• Infrastructure: Strong hands-on experience with Linux server administration and command-line troubleshooting.

• Scripting: Proficiency in Groovy (for ScriptRunner), Bash, or Python.

• Databases: Solid knowledge of relational databases and writing SQL queries.

• Agile Knowledge: Deep understanding of Scrum and Kanban frameworks to properly guide team board configurations.

• Certifications: Atlassian Certified Jira System Administrator (ACP-100) or similar is preferred.

Preferred candidate profile

We are looking for a Jira Administrator to manage, optimize, and scale our enterprise-level multi-node Jira setting. You will be responsible for system stability, backend performance, advanced customizations, and platform governance.

📌 Walk-in || Jira Administrator (Bengaluru)
🏢 PwC India
📍 Bengaluru