We are hiring
Associates/ Analyst
for our
Inbound Calling Proces
s (?
*No Sales, No Upselling, No Cross-Sellin*
g)
Role Detail
- Work Location: Sholinganallur
- Designati
on: Associate/ Analyst
- Proce
ss: Inbound Call
- Experien
ce
:
1-3 years in International Voice Proce
ss/
3-5 yr
s/ 5-
7 yrs
- Education Eligibili
ty: 12th Pass / Any Graduate / Postgraduate
?
Key Responsibilities:
- Respond to client queries via voice & written communication, ensuring accurate and timely resolutions
- Handle inquiries related to products, services, data, and client accounts
- Manage multiple client queries efficiently using workflow tools
- Maintain accurate records of customer interactions in internal systems
- Collaborate with internal teams to resolve client issues effectively
- Ensure client satisfaction with service excellence and a customer-first approach
Regards
Judith
📌 HCLTech is hiring for International contact Center (Chennai)
🏢 HCLTech
📍 Chennai
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.