The IT Business Application Trainer is responsible for delivering training on IT Application and Process that include Oracle Fusion , DMS (Dealer Mgmt. System) & RD- DMS. This role requires a commanding teaching style and deep subject-matter expertise to inspire audiences in both traditional classroom settings and online settings.
*Key*
*Responsibilities*
- Deliver training sessions on ERP & CRM (Sales and Service), DMS and RD-DMS Application to Dealers and OJT
- Help dealer to do data entry in ERP & CRM (SALES AND SERVICE ) , DMS and RD - DMS along with complete business process knowledge
- Devise mechanism and deploy metrics to measure training effectiveness and prepare a corrective plan to enhance the KT experience and outcome
- Analyze the utilization and performance of ERP & CRM (Sales and Service ) and proactively satisfy the user requirements without hampering their deliverables.
- Collaborate with the Business partner on the implementation of ERP & CRM (SALES AND SERVICE ) , DMS /RD- DMS along with KT and process deployment.
- Monitor the partners Application activities to ensure the usability and adherence of DMS and RD- DMS application Process
- Contribute high level of expertise in key strategic related to ERP & CRM SALES AND SERVICE ) , DMS & RD- DMS
- Assist Content Team in developing training content to serve the training objectives derived from the training needs analysis
- Coordinate with Zonal trainers for imparting training sessions
- Capture, maintain & publish the training data on a monthly / quarterly and need basis to all the key stakeholders
- Analyze, share and follow through on the feedback obtained from KT
- Draft communication circulated through e-mail
- Plan and implement activities to engage employees while creating a learning workplace.
*Qualifications and Experience*
- Education
:
- Any Graduate preferable B.E./ B. Tech- CSE/IT
- Experience
:
- 4 Years IT Training Experience , preferably having 1-2 years of experi
📌 Business Application Consultant (Manesar)
🏢 JaquarPrivate Limited
📍 Manesar
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