Job Title: Facility Manager – Admin Ops & Client Experience

Location: BotFit Family Entertainment Centre, Sector 60, Gurugram
Employment Type: Full-Time

About BotFit

BotFit is a premium family entertainment centre in Gurugram, creating memorable experiences through birthdays, corporate events, school outings, and family entertainment. We are looking for a highly proactive Facility Manager who can ensure smooth day-to-day operations while delivering an exceptional experience to every client visiting our venue.

Job Summary

The Facility Manager will be responsible for overseeing the overall facility operations, event execution, vendor coordination, basic accounting, and client experience at the venue. This role requires someone who is organized, energetic, customer-focused, and capable of managing multiple responsibilities in a fast-paced startup setting.

The ideal candidate should be well-groomed, confident, and possess excellent communication and interpersonal skills, as they will frequently interact with clients during venue visits and support the sales process.





Key Responsibilities:
- Conduct venue tours, support sales conversations, and deliver an exceptional client experience.

Facility & Operations Management
- Oversee the day-to-day operations of the entire facility.
- Ensure cleanliness, maintenance, safety, and operational readiness of all areas.
- Conduct routine inspections and coordinate repairs and preventive maintenance.
- Ensure all equipment and infrastructure remain operational.

Event Operations
- Supervise operational execution of birthday parties, corporate events, school visits, and special events.
- Coordinate with internal teams to ensure timely setup and smooth event flow.
- Resolve operational issues quickly during events.
- Ensure every event meets BotFit's quality and service standards.

Vendor Management
- Monitor vendor performance and ensure timely deliveries and quality standards.
- Maintain vendor records and payment schedule

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