About The Role

Job Title: Manager – IT Operations & Infrastructure Role Summary

The IT Lead will oversee the design, implementation, and maintenance of IT systems and The
IT Operations & Infrastructure Manager
will be responsible for the strategic planning, implementation, and management of enterprise-wide IT services, ensuring high availability, security, and scalability. This role encompasses oversight of
IT Support and Systems Administration
,
ERP platforms
, and
Network/Cloud Infrastructure
, driving operational excellence and aligning technology initiatives with business objectives. The candidate will lead cross-functional teams to deliver robust IT solutions, enforce compliance with industry standards, and optimize performance through automation and innovation. The position requires deep technical expertise in
cloud computing (AWS/Azure)
,
network architecture
,
ERP systems (SAP/other ERP environments)
, and
IT service management frameworks (ITIL)
, combined with robust leadership and project management capabilities. The manager will also be accountable for




budget control
,
vendor management
, and
risk mitigation strategies
, ensuring the organization’s IT ecosystem supports growth and resilience.

Key Responsibilities Leadership & Team Management
- Lead and mentor IT Infrastructure Support, ERP, Network, Security, and Cloud teams to achieve operational excellence.
- Define team objectives, monitor performance, and implement skill development programs.
- Foster a culture of innovation, collaboration, and accountability.
- Partner with Medical Group and company IT leadership as an integrated, extended team,providing regular status reporting, KPI/SLA performance metrics, strategic alignment, and continuous improvement recommendations.

IT Operations & Infrastructure
- Ensure 24/7 availability and optimal performance of IT systems and infrastructure.
- Oversee ERP system administration, upgrades, and integration with business processes.
- Manage network archite

📌 IT Manager (Bengaluru)
🏢 Marmon Technologies India
📍 Bengaluru