Job Requirements
- Maintain constant communication with managers, staff, and Customer representatives to ensure proper operations
- Develop, implement, and maintain quality assurance protocols for deliverables
- Increase the efficiency of existing processes and procedures to enhance the team’s internal capacity
- Ensure that operational activities remain on time and within budget
- Track staffing requirements, hiring new employees as needed
- Oversee invoicing and time writing activities for team size of 150 members.

Work Experience
- 12-15 years of proven success in an operations management role
- Strong skills in resource management and oversight
- Excellent ability to delegate responsibilities while maintaining organizational control of branch operations and customer work delivery.
- Proficiency in conflict management and business negotiation processes
- Knowledge of business productivity software and an aptitude for learning recent applications

📌 Technical Manager (Bengaluru)
🏢 Quest Global
📍 Bengaluru