Full-Time | Night Shift (8:00 PM – 5:00 AM IST)

Position Title: Account Receivable – Post-Payment & Collections

Employment Type: Full time

Work Timings: 8:00 PM – 5:00 AM IST (Monday to Friday)

Mode of Work: Work from Office

Reporting To: Operations Head / Founder

Language Requirement: Excellent Spoken & Written English (Mandatory)

*ROLE OVERVIEW*

We are looking for a confident, proactive, and results-driven Account Manager to manage post-enrollment payment operations and collections. This role requires strong communication, negotiation, and relationship management skills to ensure timely collections while maintaining a positive candidate experience.

The ideal candidate will be responsible for following up on payments, resolving payment-related concerns, negotiating payment plans when required, and ensuring accurate record-keeping. The role plays a critical part in protecting Aspire Jobs' revenue pipeline while maintaining professionalism and accountability.

*KEY RESPONSIBILITIES*
- Own the end-to-end post-enrollment payment collection process for active candidates.




- Conduct regular payment follow-ups via calls, WhatsApp, email, and CRM systems.
- Set clear payment expectations with candidates and secure commitment to agreed payment schedules.
- Track overdue accounts and proactively implement collection strategies.
- Negotiate payment plans and resolve payment disputes professionally.
- Maintain accurate payment records, installment tracking, and account status updates.
- Coordinate with recruitment, enrollment, and operations teams regarding payment-related matters.
- Issue payment reminders, receipts, and overdue notices.
- Identify and escalate high-risk or non-responsive accounts.
- Prepare daily and weekly collection reports for management review.
- Maintain high collection rates while preserving positive candidate relationships.

*REQUIRED QUALIFICATIONS & SKILLS*
- Excellent spoken and written English communication skills.
- Strong negotiati

📌 Account Receivable (Ahmedabad)
🏢 Aivra Health
📍 Ahmedabad