Job Summary:
The Revenue Assurance Manager is responsible for ensuring complete, accurate, and timely revenue recognition from Enterprise customers across all CPaaS products and services. The role acts as a bridge between Sales, Operations, Product, Billing, and Finance to prevent revenue leakage, validate commercial terms, reconcile usage with billing, improve billing accuracy, and strengthen revenue controls.
The ideal candidate should have robust analytical capabilities, experience in telecom/CPaaS billing systems, and a sound understanding of enterprise contracts, invoicing, collections, and financial controls.
Key Responsibilities:
Revenue Assurance & Billing
- Ensure 100% revenue capture for all Enterprise CPaaS services.
- Monitor revenue leakage across SMS, Voice, WhatsApp Business, RCS, Email, OTP, and other communication channels.
- Validate customer usage records against invoices generated.
- Identify and resolve billing discrepancies before invoice generation.
- Ensure billing is completed accurately and within agreed timelines.
- Monitor unbilled and deferred revenue and ensure timely invoicing.
Contract & Commercial Validation
- Review customer contracts, purchase orders, and commercial approvals.
- Validate tariffs, discounts, credit limits, and billing frequencies.
- Ensure pricing in billing systems matches approved commercial agreements.
- Verify implementation of contract amendments and change requests.
Revenue Reconciliation
- Reconcile:
- Carrier/vendor usage vs customer billing
- Platform usage vs invoices
- CRM/Sales Orders vs Billing System
- Revenue recognized vs collections
- Investigate revenue variances and recommend corrective actions.
Enterprise Sales Support
- Partner with Enterprise Sales teams during customer onboarding.
- Ensure all commercial documents are complete before activation.
- Support sales with revenue analysis and customer billing clarifications.
- Validate special pricing approvals and promotional offers.
Financ
📌 Revenue Assurance Manager (Noida)
🏢 OneXtel
📍 Noida