Role Description
Experience Range
- 12–18+ Years
- Strong experience leading large-scale Agile development, production support, and managed services engagements.

Hiring Location:
Chennai, Hyderabad

Must-Have Skills
Delivery & Program Management
- End-to-end delivery of Agile Scrum Development and Production Support engagements
- Experience managing fixed-price, milestone-based projects and managed services
- Delivery governance, risk management, stakeholder management, and dependency management
- SLA, KPI, and customer commitment management
- Resource planning, capacity management, and delivery excellence

Technical Expertise
- Strong software engineering background with prior hands-on experience as a Java Developer
- Java/J2EE
- Microservices Architecture
- Cloud Platforms (AWS, Azure, or GCP)
- Kubernetes & Containerization
- API Development & Integration
- DevOps and CI/CD practices
- Modern application architecture

Production Support & Operations
- Experience leading 24x7 Production Support teams
- Incident Management, Problem Management, RCA




- Operational Excellence and Service Reliability
- SRE practices
- Observability and Monitoring
- MTTR reduction and Availability improvements

Automation & AI
- Experience driving Automation-first initiatives
- AI-enabled engineering and operations transformation
- Experience with AI-powered tools, Copilots, Automation Frameworks, or Agentic AI solutions
- Productivity and operational efficiency improvements through AI

Financial & Business Management
- P&L; ownership
- Revenue, Margin, Utilization, Forecasting, and Budget Management
- EBITDA improvement initiatives
- Commercial and financial delivery accountability

Leadership
- Technical leadership across development and support teams
- Team mentoring and people development
- Stakeholder and executive communication
- Performance management and succession planning
- Cross-functional team leadership

Positive-to-Have Skills
- Experience managing large offshore delivery cente

📌 Delivery Manager I (Chennai)
🏢 UST
📍 Chennai