Seeking a CRM / ERP Implementation Consultant with experience in enterprise application implementation, workflow mapping, system configuration, integrations, and client delivery. The role involves gathering business requirements, configuring CRM/ERP platforms, managing implementation activities, and ensuring successful user adoption and rollout.
- Gather business requirements and map workflows for CRM and ERP implementation projects.
- Configure enterprise applications and customize workflows based on business needs.
- Coordinate implementation activities including planning, testing, deployment, and rollout support.
- Support integrations between CRM/ERP systems and third-party applications or business tools.
- Conduct user training sessions, onboarding, and adoption support for client teams.
- Collaborate with clients, stakeholders, and delivery teams to ensure successful project execution.
- Prepare documentation including process flows, functional specifications, and implementation guides.
- Monitor project timelines, resolve implementation issues,



and support post-deployment activities.
- Ensure solutions align with business objectives, operational processes, and compliance requirements.
- Experience with Salesforce, Microsoft Dynamics, Zoho, Odoo, SAP, or similar platforms.
- Understanding of business process automation and enterprise workflow optimization.
- Familiarity with APIs, integrations, and data migration processes.
- Robust client-facing communication and stakeholder management skills.
- Experience supporting testing, rollout, and post-implementation support activities.
- Education: Bachelor s degree in Business, Information Technology, Computer Science, or a related field. Relevant CRM/ERP certifications and enterprise implementation experience are a plus.

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📌 CRM / ERP Implementation Consultant (India)
🏢 Neotechie
📍 India