Role & responsibilities
- Providing phone, email, remote, and in-person support to troubleshoot various technical problems
- Installing and configuring computer hardware, software, peripherals, and networking equipment
- Resolving issues with internet connectivity, printers, scanners, phones, and other equipment
- Performing troubleshooting to diagnose system failures and identifying root causes
- Managing technology inventory and placing orders for equipment
- Escalating complex issues to the appropriate teams if unable to resolve them independently
- Providing current system orientation and training to end users
- Documenting technical issues and solutions in a ticketing system
📌 Desktop Support EngineerAnd (Bengaluru)
🏢 Vibry Business Solutions
📍 Bengaluru
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