We are looking for an energetic and confident Telecaller to join our growing e-commerce team. The ideal candidate should have excellent communication skills and be passionate about customer interaction, sales, and relationship building.
Key Responsibilities
- Make outbound calls to existing customers.
- Handle customer inquiries and provide accurate product information.
- Follow up on leads generated through social media, website, and marketing campaigns.
- Convert inquiries into successful orders.
- Assist customers with order placement and payment-related queries.
- Maintain customer records and update call status in Excel/CRM.
- Coordinate with the operations team to ensure smooth order processing.
- Collect customer feedback and share insights with the management team.
- Meet daily call and sales targets
- 02 years of experience in Telecalling, Customer Support, or Sales.
- Freshers with good communication skills are welcome.
- Good communication skills in english (English is an added advantage).
- Basic knowledge of MS Excel and smartphones/computers.
- Positive attitude with convincing and negotiation skills.
Preferred Skills
- Strong communication and interpersonal skills.
- Customer-centric approach.
- Ability to work under pressure and achieve targets.
- Team player with a learning mindset.
Salary & Perks
- Salary: 12,000 – 20,000 per month (Based on experience)
- Attractive Incentives on Sales Performance
- Career Growth Opportunities
- Training & Skill Development
- Friendly and Supportive Work Environment
Working Hours
- 6 Days a Week
- 10:00 AM – 8:00 PM (or as per business requirements)
How to Apply
Interested candidates can send their resume or contact us for an interview.