- Provide Level-2 and Level-3 support for Remedy Helix ITSM application
- Respond to and resolve all customer technical issues (via phone, e-mail, web)
- Overall experience of 4-5 years in IT industry and BMC products like ITSM , CMDB etc.
📌 BMC Helix Support Engineer (Pune)
🏢 Cogniservs Tech
📍 Pune
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