About Ethos
Ethos is a leading life insurance technology company on a mission to protect families by democratizing access to life insurance and empowering agents at scale. With its robust three-sided technology platform, Ethos is transforming the life insurance experience for consumers, agents, and carriers alike. Ethos offers instant, accessible products and a seamless online process that requires no medical exams and just a few health questions; it eliminates traditional barriers, making it easier than ever for everyone to protect their families. Ethos is redefining how life insurance is bought, sold, and underwritten.
About The Role
Ethos is looking for a Senior Engineering Manager to lead our SRE team in Bangalore. In this role, you will manage a team of engineers tasked with our core infrastructure, service reliability, and the development of our internal platforms—including the toolchains supporting our AI initiatives. You will oversee the technical roadmap, drive hiring and career development, and ensure our production environments meet high standards for uptime, security,
and cost-efficiency.
This is a hands-on management position. You will stay close to the technology—participating in design reviews and troubleshooting complex issues—while balancing the operational goals of the SRE charter with the emerging infrastructure needs of our AI platform.
Duties And Responsibilities
Reliability & Performance Engineering
- Incident Management: Oversee the incident response process, ensuring swift resolution of service disruptions and a high standard for post-mortem analysis.
- Service Standards: Help teams define and monitor SLIs and SLOs. Implement practices like capacity planning and disaster recovery to ensure system endurance.
- Operational Health: Manage on-call rotations and develop forward-thinking monitoring and alerting systems to detect failures before they impact users.
Infrastructure & Platform Tooling
- Scalable Systems: Lead the design and ma