We are looking for a highly skilled and experienced IHG - Frontline Mentor to join our team. The ideal candidate will have a strong background in hospitality and excellent mentoring skills, with 2-7 years of experience.
Roles and Responsibility
- Develop and implement effective training programs for front-line staff.
- Conduct regular coaching sessions to enhance employee performance and productivity.
- Foster a positive work environment by promoting teamwork and collaboration among employees.
- Identify areas of improvement and suggest changes to management.
- Collaborate with other departments to ensure seamless operations.
- Evaluate employee progress and provide constructive feedback.
Job Requirements
- Proven experience as a mentor or trainer in the hospitality industry.
- Robust knowledge of hotel operations and front-line staff management.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a fast-paced environment.
- Strong analytical and problem-solving skills.
- Experience with training programs and evaluation methods.
Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.