We are seeking a Resource Manager to join the Tax practice in our Mumbai office. We are seeking someone who thrives in a growing environment and providing clients with exceptional services.
- Day-to-day management of the India Resource Management team for all service lines
- Critical contributor to success of work allocation, assignment & scheduling function
- Prioritize staffing decisions based on engagement risk, specialization requirements,
- timing constraints, staffing continuity and geographic considerations
- Daily use of Pro Staff system to check on staffing schedules, monitor and help resolve
- conflict
- Ability to foster relationships at all levels to become an influencer
- Champion the charge for the continuation of global scheduling
- Understand tax tasks, associated deadlines, and skills necessary to make sound
- staffing planning and assignment decisions
- Ability to recommend use of automation where applicable and identify areas for
- efficiencies and improvement
- Create and implement standardized process for staffing updates within niche groups
- and ensure its implementation
- Work with management team on high level conflicts
- Proactively on-board current hires - build out standard practice; document, implement
- and ensure consistency
- Proactively build out schedules for new hires
- Proactively manage off-boarding and backfill of work and notification process to
- appropriate client partners
- Daily monitoring of time entry and billable hours reports along with follow up to niche
- leaders
- Prepare various reports and presentations for Senior Leadership
- Work closely with RM to identify and resolve employee issues
- Become familiar with all firm policies to advise and execute Alternative Work
- Arrangements, Personal Leave of Absence, etc.
- Prepare and Review resource management related MIS / Reporting / Dashboard
Qualifications
- Masters or equivalent through regular academic programs. MBA preferred
- Resource Planning & Management experience: