Why UKG
At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do.

We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you.

Qualification
- Must be a B.E / B.Tech / MCA/ M.Sc / MBA graduate
- 8 to 12 years of IT experience.
- Experience in the UKG Products with significant related working experience in a Customer Support Center function, with at least 2 years of support experience.
- Certification on UKG Products, Dell Boomi, and Other HCM product certifications is an advantage.
- Should have sound knowledge on the following technologies:




- An understanding of web technologies such as Java/XML, MS IIS, HTML.
- Familiarity with Oracle or SQL relational database management systems and SQL scripting.
- Java.
- Microsoft Operating systems.
- Networking technologies.
- Experience with CRM solutions such as Salesforce.
- Solid Operational statistical analytical ability using applications such as Excel etc.
- The ability to manage multiple tasks of varying complexity and ambiguity to completion with minimal supervision.
- Experience in both small and large companies in a B2B environment is highly desirable.
- Track record of accomplishment and effectiveness within organisations.
- Ability to remain focused with a solid attention to detail.
- Ability to translate business issues into appropriate outcomes.
- Robust verbal and written English skills are essential.
- You will understand our UKG Global Job Architecture career matrix profile for Global Support Technical Support Engine

📌 Principal Technical Support Engineer (Bengaluru East)
🏢 Ukg
📍 Bengaluru East