Job Title: Barista

Department: Operations

Location: Pune

Reports to: Caf Manager / Shift Supervisor

Job Summary

The Barista is responsible for delivering excellent customer service and crafting high-quality coffee and beverage offerings in a fast-paced coffee shop environment. This role involves

preparing and serving a variety of coffee drinks, maintaining a clean and welcoming workplace, and ensuring a positive customer experience.

Key Responsibilities

1. Customer Service:
- Greet customers warmly and engage in friendly conversation to build rapport and enhance the customer experience.
- Take customer orders accurately and efficiently, providing information on menu items and making recommendations when appropriate.
- Address customer inquiries and concerns with a positive attitude, ensuring customer satisfaction.

2. Drink Preparation:
- Prepare and serve a variety of coffee and espresso-based drinks and other beverages according to company recipes and customer specifications.
- Operate coffee machines, grinders, blenders, and other equipment safely and efficiently.




- Ensure consistency and quality in every drink served, adhering to company standards.

3. Food Handling:
- Prepare and serve food items, such as bakery items, sandwiches, and snacks, in accordance with food safety standards.
- Maintain knowledge of food allergens and dietary restrictions to provide appropriate guidance to customers.

4. Cash Handling:
- Process customer transactions using the point-of-sale (POS) system, handling cash, credit cards, and other forms of payment accurately.
- Balance the cash register at the end of the shift, ensuring accurate recordkeeping and reporting any discrepancies to the Cafe Manager.

5. Cleanliness and Maintenance:
- Maintain a clean, organized, and well-stocked work environment, including the coffee bar, seating area, and restrooms.
- Regularly clean and sanitize equipment, countertops, and utensils to meet health and safety standards.
- Monitor invent

📌 Barista (Pune)
🏢 Muhavra Enterprises
📍 Pune