About Meatigo

Meatigo is one of India's leading online premium meat brands, committed to delivering fresh, safe, and high-quality meat products through a technology-driven supply chain. We are looking for a dynamic skilled to join our Central Operations team and help drive operational excellence across our last-mile delivery network.

Employment Type

Full-Time

Work Mode

Work From Office (6 Days a Week)

Location

IMT Manesar, Gurugram

Job Description

We are looking for an experienced Control Tower Executive to manage and monitor day-to-day last-mile delivery operations. The ideal candidate will ensure seamless order fulfillment, optimize fleet utilization, track operational KPIs, coordinate with multiple stakeholders, and drive continuous process improvements.

Key Responsibilities
- Monitor real-time last-mile delivery operations.
- Ensure timely order fulfillment and SLA adherence.
- Track KPIs including TAT, Rider Availability, Fleet Utilization, and Order Fulfillment.
- Coordinate with warehouses, city operations, fleet teams, customer support, and vendors.




- Perform Root Cause Analysis (RCA) for operational issues.
- Prepare daily, weekly, and monthly MIS reports.
- Analyze operational data and recommend improvements.
- Support fleet planning and demand-supply management.
- Ensure SOP compliance across operations.
- Drive process improvement initiatives.

Candidate Profile
- 4 to 8 years of experience in Control Tower, Central Operations, Logistics, Supply Chain, E-commerce, or Q-Commerce.
- Strong analytical and problem-solving skills.
- Excellent communication and stakeholder management abilities.
- Ability to work in a fast-paced operational environment.
- Data-driven approach with strong planning and coordination skills.

Technical Skills
- Advanced MS Excel (Pivot Tables, XLOOKUP/VLOOKUP, Power Query preferred)
- MIS Reporting
- Operational Dashboard Management
- KPI Tracking
- Basic SQL (Preferred)

Education

Bachelor's Degree in Engineering,

📌 Control Tower Executive | Central Operations | Last Mile Logistics (Gurugram)
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