At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a adaptable, supportive environment where your well-being is prioritized and your potential can thrive.
The Role
Customer Success, Commercial Success, Distinctive Expertise and Focus on People:
- Create, maintain and develop deep customer relationships to credibly build and maintain valued CxO relationships
- Responsible to drive profitable growth leading with a consultative approach and Kyndryl Consult. Responsible for lead generation through to closure, driving new scope and value, and minimizing erosion in our ongoing business and renewals
- Deliver on budget, owning revenue, profit/loss, and growth objectives
- Ensure account profitability,
leading operating margin improvement of existing business while generating profitable growth.Increase utilization and billability of resources assigned to their account
- Generate opportunities, drives through to closure and expands existing work into larger scope and new capabilities; build a GTM pipeline with partners to jointly pursue and win deals
- Demonstrate distinctive expertise. Build deep industry expertise and apply that expertise to help customers realize value
- Own account P&L;, drives customer satisfaction, and ensures account compliance by acting with integrity
- Invest in the development of the people on the account and across
Kyndryl to develop the next generation of talent
- Act as a steward of the Kyndryl culture
Are you ready to take on an exciting challenge as a Customer Partner with Kyndryl? We're looking for a dynamic individual like you, who can revolutionize relationship managem