Handle inbound and outbound calls related to collections, customer queries, or bankruptcy cases
- Manage debt collections / recovery processes and follow up on outstanding payments
- Assist customers with account-related queries, repayment plans, and dispute resolution
- Work on bankruptcy cases including documentation, case tracking, and coordination (if applicable)
- Ensure compliance with company policies and legal regulations in collections/bankruptcy processes
- Maintain accurate records in CRM/tools for all interactions and updates
- Provide high-quality customer service and ensure customer satisfaction
- Meet daily/weekly targets for collections or customer support KPIs
📌 US Collection (Pune)
🏢 Pi Square Technologies
📍 Pune
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